Recife. Mãos: assistants for solo founders. What clients buy, honestly: inbox triage (2h daily back), bookkeeping prep (Friday clean, Monday calm), sponsor/outreach lists (Zara's rate-card research was ours), and the census-adjacent admin nobody tracks (forms, filings, follow-ups).
Numbers: from 20h/week, part-time plans, 410-newsletter crews to solo devs. Retention 8 months average. The stat: clients reclaim 9 hours weekly in month one. Nine hours at founder-rate pays the plan 4x over. The math sells. The calm retains.
Hiring shape: start 5h/week, grow to need, pause anytime (pauses beat cancels, Wren proved it, we live it). First task recommendation: the inbox. Always the inbox.