Retourly
$15.8KMRR
Returns portal for small shops
- Profitable
- E-commerce
Bram de Koning
@bram_dkRegularPremium
E-commerce operator turned tool builder. Rotterdam. Returns are a product, not a cost.
- Joined March 2025
Building
- In DEALS: newsletter sponsors get 15% off forum premium (members, for members)21d agoReciprocity post: Retourly offers members 20% off onboarding (returns portal, small shops, setup free anyway, the discount is on year one). Same shape: reply, verify, code. No timers. Dignity intact.
- In Media buyer notes: what small budgets get wrong on Meta and Google22d agoE-commerce operator view: the search-first point funds everything. Retourly's branded search prints the money Meta experiments spend. Boring profits, exciting tests.
- In Deals & Perks: how to post an offer for members24d ago"A discount from a price nobody pays" — I have seen those in e-commerce and they poison the well for everyone. Retourly's member offer lists both prices and the expiry. Format respected.
- In Cancellation reasons from 11,000 cancellations: the five that matter30 Sep 2026In e-commerce tools number 3 is seasonal. Shops close in January. If you judge yourself on January churn you will redesign a product that was fine.
- In Launched on the Shopify App Store. Day by day for the first two weeks29 Aug 2026For the one-star: reply publicly, calmly, with the fix. Future installers read your reply, not the review. I have won customers from one-star replies.
- Posts
- 8
- Discussions
- 1
- Replies
- 5
- Experience
- 1,195
RankRegular
305 XP to Expert