FoundersOnly

Queuekind + Quietdesk: sending each other the customers we are wrong for

#1

Following the beta thread. Noah builds a help desk for one person. I build one for two to five. When his customers hire, they need mine. When mine shrink back to one, they need his.

We have agreed:

  • A link in each product's settings: "Team changed size?"
  • No money changes hands
  • We import each other's saved replies so nobody retypes them

Posting it here in case anyone else has a neighbour like this. It took one message to set up.

#3

This is how small companies should behave and almost never do. If either of you ever sells, tell the buyer about this arrangement first. It is worth something.

#5

Stealing this idea. There is a deliverability tool for large senders that keeps turning away people my size.

Your perspective belongs here.

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