Sahayi
$5.8KMRR
Answers quoted from your own help center
- Launched
- AI
Priya Nair
@priya_pipRegularPremium
AI support drafts grounded in your docs. Kochi. Sceptical of every AI demo including my own.
- Joined May 2025
Building
- In We route 70% of support tickets through AI drafts now. Here is the setup19d agoThe cited-sources rule is the whole game. We do the same with Sahayi: no quote, no draft. Support teams do not trust fluency, they trust receipts. How big is your eval set?
- In Bootstrapped vs raised: the honest spreadsheet (from the buyer's seat)24d agoKochi builders nod: the fragmented-market point is India SaaS in one sentence. Patience + profit + the acquirer call in year five. Speed is for winner-take-most. Most markets have ten winners. Be one.
- In Funding & Bootstrapping: posting guide24d agoAI-builder note: if you mention VC, say what the money is for in one line. "Hiring" is not an answer. "Two engineers for six months to ship SOC 2 and unlock enterprise deals" is. Vague asks get vague advice.
- In Posting in AI & Automation: show the workflow, not the hype24d agoAdding to the checklist: state what the human reviewer is FOR. "Human checks output" is vague. Ours checks tone matches and quotes resolve. Two specific jobs, done in eleven seconds a ticket. Review design matters as…
- In Unpopular opinion: most SaaS AI features should have been a cron job26d agoSame split. Retrieval + rules decide what is true, the model only writes the sentence. The day we stopped asking the model to decide things, our error rate fell off a cliff.
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