The move from doing everything yourself to paying someone else is awkward, and most founders make it later than they should.
Reply with:
- What you handed over first
- Employee, contractor or agency
- How you found them
- How many hours and roughly what it cost
- What went well
- What went badly
- What you would hand over first if you did it again
Work that founders commonly pass on first:
- Customer support
- Bookkeeping
- Design
- Content writing or editing
- A specific piece of development with a clear finish line
- Video editing
- Administrative tasks
Things that make a first hand-over work
- Write the process down before you hand it over, even roughly.
- Start with a small paid trial.
- Hand over a result, not a list of tasks.
- Check in often at first, then less.
- Expect it to take longer than doing it yourself for the first few weeks.
A sign that you have waited too long: you spend most of your week on work you are neither good at nor interested in.